Dear Valued Goodwill Customer:
Goodwill cares deeply for our many donors, shoppers, volunteers, and team members that allow us to help others in our communities every day.
As our communities work together to keep you and your family safe, we would like to reassure you that your health and well-being are top priorities for Goodwill as well.
We are taking precautionary measures to ensure the health and safety of our customers and staff by increasing the cleaning and sanitation of all hard surfaces within our stores.
You may see our employees wiping down the shopping carts and cashier areas, or wearing gloves when you checkout or donate. Please don’t be alarmed by these measures, as we are following recommended steps to help prevent the spread or exposure of the coronavirus (COVID-19). Our goal is to keep you safe.
So why are our stores and donation centers still open? Because we are needed.
Goodwill is committed to continuing our mission of helping people facing challenges build skills, find jobs, and grow their careers. This is true now during these difficult times as well as in the weeks, months, and years ahead. Our programs and services rely on the funds generated from the sale of your generous donations and we thank you.
As the COVID-19 situation continues to evolve we may adjust our approach and response. Until then we will continue to follow the guidelines provided by the World Health Organization, U.S. Centers for Disease Control, as well as state and local governments. We are committed to maintaining a safe and clean shopping environment.
We will communicate any changes in services. Thank you in advance for your patience as we determine how best to continue serving our communities, our team members, and you.
President and CEO, Goodwill Industries of West Michigan